Terms of delivery * Normal delivery time is about 1-5 days. In high season it can take longer. We send orders with DHL and Postnord. We do not take financial responsibility for any delays depending on the shipping company. If you discover damage to the package, you must immediately report this to the post office or other carrier and report the damage. Do not pick up a damaged package! If you do not discover the damage until you have opened the package, and the damage is of such a nature that it can be attributed to the handling of the post office or the transport company, you must contact them and report a damage. If any dispute with the post office or the transport company can not be resolved, please contact us. If you have ordered and do not pick up your shipment before it is returned to us (package approx. 1 month, letter 14 days), we will invoice you SEK 350 for our work with handling the goods. The shipping cost for an order is charged according to the actual weight - this is done automatically in the online store and the cost of shipping is reported at checkout. Pricing takes place according to the post office's postage table for letters and packages. For order values exceeding SEK 1,000, we offer the shipping cost
Right of withdrawal / Complaint * We follow the law on distance contracts according to the Swedish Consumer Agency's recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without stating any reason. Notice of this must be given as soon as possible, but no later than within fourteen (14) days of receipt of the goods (does not apply to specially ordered goods). There is always a guarantee on the products you buy (1 year). If you can prove that there is a manufacturing defect in the product, you always get new parts, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself. For refund - enter your postal giro, bank giro personal account or bank account number.
- Klarna After identification and risk assessment, Klarna shows the payment options that can be offered to you. Whatever payment option you choose, Klarna is the one that handles the payment transaction while the actual purchase of the product or service is made directly by the store. Product or service-specific questions must therefore be directed to the store. Current payment options that may currently be offered through Klarna are invoice, account credit, card payment or direct payment via bank. - Invoice Payment terms 10 days. When you choose to pay against an invoice, a credit report is made on your personal or organization number. Delivery takes place to the address that is registered as the population registration address. Payment terms are 10 days net. In the event of late payment, default interest will be charged at 13% per month from the due date. In the event of a reminder, the statutory reminder fee of SEK 50 will be charged. When ordering against an invoice, the customer must be at least 18 years old. Minimum order There is no limit. The Personal Data Act Your personal data is handled in accordance with current provisions in the Personal Data Act (PUL). Dispute Any disputes are resolved primarily in discussion with our customer service. We follow the recommendations of the General Complaints Board and otherwise refer to the European Commission's online dispute resolution tool http://ec.europa.eu/consumers/odr/